Digital purchases

Refund Policy

Because digital products are delivered electronically, purchases are generally final once files or access are delivered.

When we will help

Contact us if a file is defective, materially different from its listing, duplicated in error, or cannot be accessed. We will first attempt replacement, repair, or access assistance and will review refund requests fairly.

How to request help

Include your order reference, product name, purchase date, and a description of the problem. This policy does not limit rights that cannot be excluded under applicable law.

Effective August 9, 2026